Safety & security

The starting point for staying safe in South Africa, getting help in an emergency and contacting the Chinese embassy.

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Safety in South Africa varies a lot between cities and neighbourhoods, and most Chinese residents live and do business here without serious problems. What matters is a few good habits and knowing in advance whom to call if something goes wrong. This section sticks to calm, practical advice for everyday life and explains step by step what to do if something does happen.

Emergency numbers in South Africa infographic (South Africa safety)
Emergency numbers in South Africa. Data checked 2026-10-16; sources: 中国驻南非大使馆:驻南非使馆提醒中国公民加强安全防范(2026-10-10,含使领馆领事保护电话); Western Cape Government: Know who you can call in an emergency; 中国驻南非使馆:领区划分及领馆链接. Click to enlarge.

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Key things to know

  • Save three numbers. Police 10111, ambulance 10177, and 112 from any mobile phone for emergency services.
  • Consular help. China’s Ministry of Foreign Affairs global consular hotline is +86-10-12308. China has an embassy in Pretoria and consulates-general in Johannesburg, Cape Town and Durban.
  • Get a case number. When you report a crime at a police station you receive a case number (CAS number), which you need for insurance claims and replacement documents.
  • Everyday habits. Stay alert when entering and leaving driveways and garages, keep valuables out of sight in the car, never accept “help” from strangers at ATMs, and avoid carrying large amounts of cash.
  • Watch for public events. Local government elections take place on 4 November 2026. If you come across gatherings around that time, take another route and follow local news.

Related sections

For security when choosing a home, see Housing & property. For driving and getting around, see Transport & driving.

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